![]() At a full hour, it's possible someone accidentally took your food and delivered it somewhere else or gave it. A half hour long 'quality check' probably means your store is understaffed and didn't schedule/doesn't have enough drivers. You actually can't eat it when it comes directly out of the oven, it's needs a bit of rest time. Quality check just means its sitting on the rack waiting for a driver to take it. You shouldn't have to mark that one complete, because it isn't.Īlso - pizza makes the perfect delivery food because it remains good for a long time out of the oven. Like you can't get in touch with your first delivery, so you move on to the next one, hoping the 1st will call/text back. We should also be able to rearrange orders on the fly. How about, for the driver portion, instead of just the 'Complete' option we also could press a button that says 'unable to complete' and sends an immediate warning to the customer (ideal would be the entire screen flashes red while sounding an air raid siren type noise) that we are unable to contact them to complete the order (example would be no apartment number/letter and the customer isn't responding to phone/text.) Or 'waiting for a driver', Also, there should be a option to tell the customer - 'failed quality check, your order is being remade'īasically the whole tracker concept is flawed because it makes the assumption that everything is going perfectly at all times. 'Pizza Tracker is real and is based on actual store operations,' company spokesperson Jenny Fouracre-Petko stated, and also gave an explanation for the trackers occasional mistakes. ![]() My rant for the day because I’m sick of angry dads calling and yelling at me about their pizza being in quality check when they don’t even wanna listen to any explanation I provide lol Dominos has adamantly denied that anything iffy is taking place. Once the order is put in the oven, a button is pressed to get the order off the make tables computer screen. Did you hear the part about the HOT RACK?! Every step of the way theres a button to be pressed once it is completed. I try to explain this to people, and then they go “My food is gonna be cold !!!!!!!” No. Is your pizza tracker not working Placed an order 15 mins ago and it is still on 'order placed'. Because we are short on drivers, orders will often be waiting for a bit to be taken, and it will be displayed on your tracker as “Quality Check”. When your order is ready, it goes onto a hot rack waiting to be delivered by our next driver. So I’m here to explain that when your tracker says “Quality Check”, we’re not actually looking at your pizza for 20 minutes. One gent said “Quality check shouldn’t take more than a minute!!!!!!” ………. Nearly every call was someone complaining that their food was sitting in quality check. The tracker is not 'just an estimate' although it can become that. Phones were off the hook, and when makeline finally slowed down I took a few calls. As a dominos pizza delivery 'expert' let me inform you of a few things. I knew it! I totally knew it! I’ve long been highly-sceptical of Dominos’ Pizza Tracker ever since – long ago – Paul got me thinkingĪbout how much easier it’d be for them to have it just “tick along” than to actually, you know, track pizza.Was working last night, it wasn’t even too crazy for a Friday night but we are short on drivers and insiders….Delivery wait time estimate was 60+ min, only had one person inside that could answer phones. For the record, I’m going into this hoping that the pizza tracker is not in fact a lie, but I’ll be honest, I do have my suspicions, so I plan to Then I’m going to follow the delivery guy in my car until he arrives at my house, where my The plan is as follows: I’m going to place an order for delivery while hanging out in the restaurant, thenĬompare each progress mark on the tracker with what’s actually happening with my pizza. There have been threads on message boards which allege that the delivery time as an average rather than an actual indication of when the pizza is due. If you’re unfamiliar with it, the Domino’s Pizza Tracker is the colorful, light-up progress bar in theĭomino’s app that tracks each step of your pizza’s progress, from when it’s first being prepared until it arrives at your home.Ĭurious about its accuracy, I decided to stake out my local Domino’s. DOMINO’S users have claimed the Dom delivery tracker doesn't actually tell you when your pizza will arrive but is only an estimate. A TikToker has finally helped shed some light on what the Dominos Pizza tracker is actually doing. Since reading this, I got to thinkingĪbout the most important progress bar in my life - the Domino’s Pizza Tracker. It wasn’t that long ago that I stumbled across a piece in The Atlantic about how TurboTax uses bogus progress bars when completing a tax return.
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